Frequently Asked Questions
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1. How do I book a photo booth for my event?
Booking is simple! Visit our "Services" page, choose your package, and follow the booking prompts. You can also contact us directly for questions before finalizing your reservation.
 
2. What’s included in the basic digital package?
Our digital package includes unlimited digital photos, themed props, a standard backdrop (if needed), and a custom template for your event. Photos are shared via text, email, or online gallery.
 
3. Can I customize the photo template for my event?
Absolutely! We offer custom photo templates to match your event’s theme. If you’d prefer, we also have classic, ready-made templates to choose from.
 
4. Are backdrops included in the package?
A standard backdrop is available if needed. Upgraded, specialty backdrops can be added for an additional fee. Let us know what vibe you’re going for, and we can help you decide!
 
5. What happens if the booth malfunctions during my event?
In the rare event of a technical issue, our on-site attendant will work to resolve it immediately. If the issue can’t be fixed, we’ll offer a partial refund or credit based on the time lost.
 
6. What is your cancellation policy?
Cancellations made at least 14 days before the event are eligible for a full refund. Cancellations within 14 days will receive a 50% refund. For cancellations within 48 hours, the deposit is non-refundable.
 
7. How much space is needed for the photo booth setup?
We recommend an area of at least 8x8 feet to allow for the booth, props, and guest movement. We’ll coordinate with your venue to ensure everything fits perfectly.
 
8. Do you provide an on-site attendant?
Yes! A friendly attendant is included with every package to help guests, manage props, and ensure everything runs smoothly.
 
9. How long does setup and teardown take?
We typically arrive 60-90 minutes before the event for setup and need about 45 minutes afterward for teardown. This time is not counted as part of your booked hours.
 
10. Do you travel to events outside of the local area?
We sure do! Travel within a 30-mile radius is included. For events beyond that, we charge a small travel fee — reach out for a personalized quote.